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Silver Lake City Council changes policy for avoiding frozen pipes

In the past, the city of Silver Lake has paid for water running on a private service line to avoid frozen pipes in residences, but a new policy states that the city will only pay if the resident has been asked by the water department to run the water.
The Silver Lake City Council examined the new policy at its Jan. 20 meeting. The policy states that the city is responsible for frozen water and sewer mains, but that residents are responsible for laterals and sewer lines from the house to the main.
When extreme frost conditions are expected, the city will place a notification on the water bills on “how to protect water lines from freezing.” Any resident who chooses to constantly run a trickle of water to prevent freezing will have to pay for that water, unless the city asks them to run it. In that instance, the resident will pay for their average billing amount, and the city will pay for the difference. The city asks that any resident who chooses to run their water to avoid freezing to communicate with the city. Running the water can lead to a frozen sewer main, so the city would like to be aware.
Residents who are provided water from another source will continue to pay their average water bill, as will the residence that is providing that water. Residents who choose to do this must contact the city water department prior to connecting to the other water source.